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Recent Outages - Technical Side of it

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Richad

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My current internet is with Telstra Bigpond on Cable one terabyte a month. Lately there have been a lot of dropouts on the broadcast due to some unknown network fault on the internet side. 

So what happened? It seems like from a network engineers point of view, that one of the core routers was malfunctioning. All the evidence certainly pointed to it. While my internet speed was more than enough bandwidth wise:

4957884623.png

As you can see, this is fast enough to run many streams side by side however the speed was never the problem. It was more the packet loss, latency and jitter:

5684d32cf05e2_test1.png.3252cb36f2da4d6f

During the outages, I was getting a consistent F Grade which would drop the network connection every 10 minutes. Jitter was usually pretty bad too. Just look at this:

 

5684d36a2c079_bigpondissues.PNG.87d368e3

 

While the jitter is not that bad in this image above, it could be better. The jitter I was getting was 20+ which is catastrophic for all types of streams.

That being said, it all appears to be running well now. 

 


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